Terms of Service

Welcome to Blufrog Path Lab Solutions, LLC (“Blufrog”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, laboratory services, mobile applications, and any related communications (including SMS text messaging). By using our services or opting in to receive SMS messages, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. SMS Messaging Terms & Opt-In Consent

By opting in to receive SMS messages from Blufrog Path Lab Solutions, LLC, you agree to receive conversational messages related to your interactions with our team. These messages may include appointment reminders, lab result notifications, billing inquiries, and other operational communications. You acknowledge and agree to the following:

• Message frequency: Message frequency may vary. On average, you may receive 5–10 messages per week depending on your activity and the services you use.
• Message and data rates: Message and data rates may apply according to your mobile carrier’s plan. Blufrog is not responsible for any charges incurred.
• Opt-out: You may unsubscribe at any time by replying STOP to any SMS message you receive from us. After you reply STOP, you will receive a final confirmation message, and no further texts will be sent.
• Help: For assistance, reply HELP to any SMS message, or contact us at (888) 456-7890 or care@blufrogpathlab.com.

We reserve the right to modify or terminate our SMS program at any time. Your consent to receive SMS messages is not a condition of purchasing any goods or services from Blufrog.

2. Laboratory Services & Medical Disclaimer

All laboratory tests and results provided by Blufrog Path Lab Solutions are for informational and diagnostic purposes as ordered by a licensed healthcare provider. Test results should be interpreted by a qualified physician. We do not provide medical advice, diagnosis, or treatment. Reliance on any information provided by Blufrog is solely at your own risk.

3. User Responsibilities

You agree to provide accurate, current, and complete information when using our services. You are responsible for maintaining the confidentiality of any account credentials. You agree not to misuse our services or interfere with their operation.

4. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to such collection and use in accordance with the Privacy Policy.

5. Intellectual Property

All content on our website (text, graphics, logos, images, software) is the property of Blufrog Path Lab Solutions, LLC or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Blufrog Path Lab Solutions, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, including SMS communications. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless Blufrog Path Lab Solutions, LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our services.

8. Modifications to Terms

We may update these Terms from time to time. The most current version will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes constitutes acceptance.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. Any legal action shall be brought exclusively in the state or federal courts located in Harris County, Texas.

10. Contact Us

If you have any questions about these Terms, please contact us:

• Email: legal@blufrogpathlab.com
• Phone: (888) 456-7890
• Mail: Attn: Legal Department, 2100 Main Street, Suite 120, Houston, TX 77002